Salient

We have provided website management and support services to clients for nearly 10 years. Our customers come from a range of businesses and organisations including training & education, healthcare, construction, computer software, travel, health & safety, food certification and property sales. We like to feel like part of the team as we work together to solve issues, answer queries and help plan new website update initiatives. We provide website support and management services for both Joomla and WordPress content managed websites and use site monitoring including myjoomla.comjetpack.com and uptimerobot.com

Our Website Support & Management Plans

Silver

  • Fixed monthly fee
  • Phone support
  • Ticketed support via ZenDesk
  • Same-day response to non-urgent requests
  • Regular extension and software version updates
  • Site monitoring
  • Quarterly in-person review meetings

Gold (our most popular option)

  • Fixed monthly fee or hourly billing
  • Phone support
  • Ticketed support via ZenDesk
  • Guaranteed response time
  • Ongoing tasks managed via Trello
  • Regular extension and software version updates
  • Site monitoring
  • Regular in-person review meetings

Bronze

  • Ad-hoc hourly rate
  • Ticketed support via ZenDesk
  • Same-day response
  • Quarterly reviews
  • Site monitoring
 

Who We’ve Provided Support & Maintenance To

DJA web maintenance clients

 

Contact us now to see how our flexible Joomla support services & webite maintenance options could work for you!